What is the Need for Gamification and Employee Engagement
Let us start with objectivity as the as one of the benefits of gamification. One thing with gamification is that it can allow you to constantly collect the data automatically without struggling too much. When talking of collecting data you will have the opportunity to collect sales representative’s production rates, call center employees handling time, internal knowledge usage rates and many other more data. As the manager, you will be mesmerized that what you thought were the actual figure is not the real thing that is happening on the ground. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Most of the managers prefer gamification since it makes their work to be easier. One of the reasons why it makes the managers work easier is its objectivity which allows the managers to see what their employees are producing without having some biased mind. This will help them in eliminating assumptions and guesswork. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
Most of the people prefer gamification since it allows the employees to get feedback. This is considered beneficial since the employees will be in a position to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. With this, the employees will be in a position to see their performance and make an initiative to adjust on their weakness.
Apart from that, it promotes recognition. One thing that you have to know is that the employees will lose their place of work to be recognized as much as they would want to be rewarded. With gamification, you will be in a position to identify the employee who is making progress, performing better and the one who is dragging you down. Besides, employers find it easy to use since it is automated.
Another benefit is mastery. With this, you will be in a position to acquire new skills and develop them with time. After some time you will realize that what you could not do easily is no longer challenging.
Apart from that, it promotes motivation to all. With this in place the needs of everybody in the organization will be addressed. Most of the people like gamification because it can allow the employees to view their performance and make necessary improvements.